AUDI
A 6 2.5 TDIA 6 2.5 TDIA 6 2.5 TDI AVANTA 6 2.5 TDI AVANTA 6 2.5 TDI QUATTROA 6 2.5 TDI QUATTRO AVANT
BARDET
BW 38
BREMACH
GR SERIE 35/4X4
BUEHRER
EB 674-75
CASE
2120213021402150PJN 65
DESTA
DV HM 2522
DEUTZ
100 S AGROPLUS310 AGROLUX310 AGROPLUS315 AGROPLUS320 AGROLUX320 F AGROPLUS410 AGROPLUS410 S AGROPLUS420 AGROPLUS420 AGROPLUS PROFILINE430 AGROTRON G5080 D ECOLINE55 F AGROPLUS KEYLINE57 AGROLUX60 V AGROCOMPAKT65 AGROLUX65 F AGROPLUS KEYLINE67 AGROLUX67 AGROPLUS70 V AGROCOMPAKT75 F AGROPLUS KEYLINE77 AGROPLUS80.4 F AGROPLUS KEYLINE80 V AGROCOMPAKT87 AGROPLUS90 V AGROCOMPAKTAgroCompact F 60
DEUTZ-FAHR
Agroclimber 310 V-C-N-M-LAgroclimber 400 FAgroclimber 410Agroclimber 410 FAgroclimber 410 SIXAgroclimber V 70 C-NAgroclimber V 80 N-M-LAgroCompact F 70-3CAgroCompact F 70-4CAgroCompact F 75AgroCompact F 80Agrofarm 85 G
FAI
340 H350
FIAT
131 2.0 DIESEL131 2.0 DIESEL131 2.5 DIESEL131 2.5 DIESEL132 2.0 DIESEL132 2.0 DIESEL132 2.5 DIESEL132 2.5 DIESELARGENTA 2.0 DIESELARGENTA 2.0 DIESELARGENTA 2.5 DIESELARGENTA 2.5 DIESELBI 12 CBI 15 CBI 20 CLOM BM 10
FIAT VU/LT/LW
DUCATO 2.4 DDUCATO 2.5 D
FORD
550555555 D655
FORD AGRI
560057006600660066006600670067008100
GOLDONI
652 COMPACT654 COMPACT
GUTBROD
4200
HUERLIMANN
H 305 XEH 306 XEH 355H 356H 358-4H 358 PRESTIGEH 35 FDTH 360H 361H 361 FRUTTETOH 361 XFDTH 362H 460H 460H 465H 465H 466H 466-4H 468H 468.4H 468 CLUBH 470H 476H 476.4H 476 FRUTTETOH 478H 478-4H 478 PRESTIGEH 480H 485H 6115 TXA 100XA 606XA 607XE 55 TRADITIONXE 70 TRADITIONXE 70 TRADITIONXE 75XN 706XN 707XN 708XS 75XT 607
IVECO
8141 M/SMDAILY 30.8DAILY 35.8DAILY 40.8DAILY I 30.8DAILY I 30.8DAILY I 35.8DAILY I 35.8DAILY I 40.8DAILY I 40.8 V
JACQUET
HYDRO 810HYDRO 814HYDRO 880 EXT
LAMBORGHINI
115 FORMULA240345554-50 CRONO555 GRIMPER55 CRONO F560 GRIMPER564-60 CRONO573-60 N574-60 N574-74600600 DT600 VIGNETO653653 DT653 DTF653 F654654-55654 DT660660 AGILE660 DT660 F660 FRUT.660 PLUS664-55 SPRINT664-60 SPRINT674674-5674-70674-70 GRAND PRIX674-70 N674-70 SPRINT674-75 SPRINT674 DT683683 DT683 F683 FDT683 R684684 DT700700 DT754754 DT754 ERGOMATIC770 AGILE774-80 GRAND PRIX774-80 N774-85 N775 AGILE775 DT775 FRUT.775 FRUTTETO775 VIGNETO784784784 DT80 CV854854 DT874-80874-80880 FC 553 PC 554C 554 ERGOMATIC COMPACTC 653C 653 PC 664C 664 ERGOMATICC 674C 674-70 ERGOMATICC 674 ERGOMATICC 684C 684 LC 774-80 ERGOMATICC 784
LEITNER
LH 250 (TYPE BAS)
MANITOU
4 RM 26 NC4 RM 26 PC4 RM 30 NCMB 20 TCMB 21 JCMB 21 NCMB 25 TCMB 25 XFMB 26 JCMB 26 NCMB 26 PCMB 30 CPMB 30 JCMB 30 NCMB 30 TCMB 30 XFMC 20 TCMC 25 TCMC 30 TCMC 40 FCMC 40 TCMC 50 FCMC 50 TCMCE 20 HMCE 20 TCMCE 25 HMCE 25 TCMCE 30 HMCE 30 TCMCL 20 HMCL 25 HMCL 30 HMI 205 EMI 255 EMI 305 EML 225 FCML 225 FCML 425ML 425ML 425 FCML 425 FCMT 220 FCMT 222 FCMT 225 FCMT 420 FCMT 420 FCMT 422 FCMT 422 FCMT 425 FCMT 425 FC
MJP
X 280X 310X 350
MORI
FM 20
RENAULT VI
B 70
RENAULT VU/LT/LW
B 70MASTER 2.5 D
FORD
550555555 D655
FORD AGRI
560057006600660066006600670067008100
GOLDONI
652 COMPACT654 COMPACT
GUTBROD
4200
HUERLIMANN
H 305 XEH 306 XEH 355H 356H 358-4H 358 PRESTIGEH 35 FDTH 360H 361H 361 FRUTTETOH 361 XFDTH 362H 460H 460H 465H 465H 466H 466-4H 468H 468.4H 468 CLUBH 470H 476H 476.4H 476 FRUTTETOH 478H 478-4H 478 PRESTIGEH 480H 485H 6115 TXA 100XA 606XA 607XE 55 TRADITIONXE 70 TRADITIONXE 70 TRADITIONXE 75XN 706XN 707XN 708XS 75XT 607
IVECO
8141 M/SMDAILY 30.8DAILY 35.8DAILY 40.8DAILY I 30.8DAILY I 30.8DAILY I 35.8DAILY I 35.8DAILY I 40.8DAILY I 40.8 V
JACQUET
HYDRO 810HYDRO 814HYDRO 880 EXT
LAMBORGHINI
115 FORMULA240345554-50 CRONO555 GRIMPER55 CRONO F560 GRIMPER564-60 CRONO573-60 N574-60 N574-74600600 DT600 VIGNETO653653 DT653 DTF653 F654654-55654 DT660660 AGILE660 DT660 F660 FRUT.660 PLUS664-55 SPRINT664-60 SPRINT674674-5674-70674-70 GRAND PRIX674-70 N674-70 SPRINT674-75 SPRINT674 DT683683 DT683 F683 FDT683 R684684 DT700700 DT754754 DT754 ERGOMATIC770 AGILE774-80 GRAND PRIX774-80 N774-85 N775 AGILE775 DT775 FRUT.775 FRUTTETO775 VIGNETO784784784 DT80 CV854854 DT874-80874-80880 FC 553 PC 554C 554 ERGOMATIC COMPACTC 653C 653 PC 664C 664 ERGOMATICC 674C 674-70 ERGOMATICC 674 ERGOMATICC 684C 684 LC 774-80 ERGOMATICC 784
LEITNER
LH 250 (TYPE BAS)
MANITOU
4 RM 26 NC4 RM 26 PC4 RM 30 NCMB 20 TCMB 21 JCMB 21 NCMB 25 TCMB 25 XFMB 26 JCMB 26 NCMB 26 PCMB 30 CPMB 30 JCMB 30 NCMB 30 TCMB 30 XFMC 20 TCMC 25 TCMC 30 TCMC 40 FCMC 40 TCMC 50 FCMC 50 TCMCE 20 HMCE 20 TCMCE 25 HMCE 25 TCMCE 30 HMCE 30 TCMCL 20 HMCL 25 HMCL 30 HMI 205 EMI 255 EMI 305 EML 225 FCML 225 FCML 425ML 425ML 425 FCML 425 FCMT 220 FCMT 222 FCMT 225 FCMT 420 FCMT 420 FCMT 422 FCMT 422 FCMT 425 FCMT 425 FC
MJP
X 280X 310X 350
MORI
FM 20
RENAULT VI
B 70
RENAULT VU/LT/LW
B 70MASTER 2.5 D
SAME
1000.3 A100 FRUTTETTO III1054 P105 SILVER3 S FRUTTETO50 ARGON50 CRONO55 ARGON F55 CONDOR55 CONDOR55 C SOLAR55 DORADO55 EXPLORER/EXPORT EXPLORER55 F DORADO55 ROCK55 SOLAR55 SYNCRO CONDOR56 DORADO60 ARGON60 ASTER60 COMPACT60 CORSARO60 CRONO60 DORADO60 DORADO60 ERGOMATIC60 EXPLORER60 F EXPLORER60 FRUTTETO60 FRUTTETO60 FRUTTETO II60 GOLDEN60 MINI TAURUS60 ROCK60 SOLAR60 SYNCRO MINITAURO60 VIGNERON62 VIGNERON65 EXPLORER ERGOMATIC65 EXPLORER/EXPORT EXPLORER65 TIGER66 DORADO70 CENTAURO70 CORSARO70 DORADO70 DT/SYNC CORSARO70 EXPLORER70 EXPLORER C70 EXPLORER II TOP70 F DORADO70 FRUTTETO CORSARO70 S DORADO70 V DORADO70 VIGNERON70 V KRYPTON75 CENTURION75 DORADO75 DORADO75 EXPLORER ERGOMATIC75 EXPORT EXPLORER75 F DORADO75 FRUTTETO EXPLORER75 FRUTTETO II75 GOLDEN75 S DORADO75 SPECIAL EXPLORER75 TIGER75 V DORADO75 VIGNERON76 DORADO80 EXPLORER80 EXPLORER ERGOMATIC C80 EXPLORER II TOP80 FRUTTETTO III80 KRYPTON80 ROW CROP80 SATURNO80 SILVER80 SYNCRO SATURNO80 V KRYPTON85 EXPLORER85 ROW CROP85 SPECIAL EXPLORER90 EXPLORER90 EXPLORER III90 F FRUTTETTO90 FRUTTETTO III90 S DORADO984 PARGON III 75C CONDORC FALCONC LEOPARD
SDF
1000.3 W-2
SOLE DIESEL
MINI 50
UNIMAX
DV 1792
URSUS
10021004101210141032103411321134122212241232123416041614163417341934902904912914932934
VOLKSWAGEN
MULTIVAN T4 1.9 DMULTIVAN T4 1.9 TD
VOLVO
850 2.5 TDI TURBO DIESELS 70 2.5 TDIS 80 2.5 TDIV 70 2.5 TDIV 70 II 2.5 TDI
ZETOR
1124512011120451224514145142451614516245201125113011351140114511471247184911494550115045521152135245551157115718574559115945601160456211624567116748691169457011704572117245771177457745 T80118045 CRYSTAL904091459245UR II

Returns and Complaints

At parts.helipolska.pl, we ensure that the ordered parts and accessories for HELI forklifts are as described, correctly selected, and safely delivered. If you wish to return a product or file a complaint, you will find the most important information regarding the procedure below.

Returns — Withdrawal from the contract

A customer who is a consumer has the right to withdraw from a distance contract without giving a reason within 14 days from the day of receiving the goods.

To exercise your right of return, please inform us of your decision by email or in writing. In the message, please provide:

• 
  order number,
  
• 
  first and last name or company name,
  
• 
  name of the returned product,
  
• 
  account number for a refund, if payment was made by bank transfer,
  
• 
  a brief statement that you are withdrawing from the contract.
  

After reporting the return, the product should be sent back immediately, no later than 14 days from the date of submitting the statement of withdrawal from the contract. We process refunds immediately, no later than 14 days from receiving the statement of withdrawal from the contract. We may withhold the refund until we receive the returned product or confirmation of its shipment.

The returned product should be complete, undamaged, and, if possible, sent back in its original packaging. The customer is responsible for any diminished value of the product if they have used it in a manner exceeding what is necessary to ascertain its nature, characteristics, and functioning.

Return address:

[please enter full company / returns warehouse address here]

Contact for returns:

[please enter email address, e.g., sklep@parts.helipolska.pl]

[please enter phone number]

When may a return not be possible?

The right of withdrawal from the contract may not apply in cases specified by law, especially for products made according to the customer's individual specifications or explicitly personalized.

For parts ordered at the special request of the customer, we recommend contacting customer service beforehand to confirm the possibility of return.

Complaints

If the received product is damaged, incomplete, not as described, or there is a suspicion of a defect, you can file a complaint.

In your complaint, please provide:

• 
  order number or proof of purchase,
  
• 
  name of the product being complained about,
  
• 
  description of the problem,
  
• 
  photos or a video showing the defect, if possible,
  
• 
  the desired resolution, e.g., replacement, repair, price reduction, or refund,
  
• 
  contact details.
  

Complaints can be submitted by email to:

[please enter email address for complaints here]

The seller will respond to the consumer's complaint within 14 days from the day of its receipt. Complaints can be submitted in any form, but for efficient processing, we recommend contact by email and attaching photographic documentation.

Shipping damage during transport

If the shipment arrived damaged, please check its condition upon receipt. In the event of visible damage to the packaging, it is advisable to draw up a damage protocol with the carrier and take photos of the package and product.

Then contact us as soon as possible, providing your order number and attaching photos of the damage. This will allow us to verify the matter more quickly and propose a solution.

Selection of parts for a HELI forklift

Forklift parts often come in many variants depending on the model, serial number, year of manufacture, or machine configuration. If you are unsure whether a given part fits your forklift, please contact us before purchasing.

To correctly select parts, please prepare:

• 
  forklift model,
  
• 
  serial number,
  
• 
  year of manufacture,
  
• 
  photo of the nameplate,
  
• 
  photo of the old part, if available.
  

We will help verify product compatibility before you place an order.

Returns for businesses

In the case of purchases made by entrepreneurs for their business activities, return conditions may be established individually. Please contact customer service before returning the product.

This does not limit the rights granted to customers under mandatory legal provisions.

Contact details